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Loss or Damage :


Take the following steps.

In the unfortunate event of loss or damage to any product(s) purchased, please contact us without delay to arrange a replacement or refund. When we respond, you will be asked to do the following...

1. Retain the damaged item(s) and packaging. *(FOR LIQUIDS, return photographic evdence only of the damage; and discard any broken glass).

2. Return the above with a copy of your invoice. Your postage will be refunded upon receipt.

Once all has been received, we will contact you to organise a replacement or refund.

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