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Placing your first order :

NEW & RETURNING CUSTOMERS:

NEW & RETURNING CUSTOMERS:


Upon completing your details at the checkout, you will be prompted to accept our Terms and Conditions. Once checked, you can then complete your first order. When you receive your order, you will also find enclosed our DECLARATION FORM (called the 'Declaration of Truth'). Please complete and return Pages 7 & 8 within 14 working days of receipt - (note. To assist, a stamped addressed envelope will be included). We will confirm via email or by phone when your Declaration Form has been received. Your completed Declaration Form will ensure that you can continue ordering our products, but without it, we will not be able to process further orders.

To understand the purpose and importance of our Declaration please click here. //


OVERSEAS CUSTOMERS:


Overseas customers will receive the Declaration Form via email. Pages 7 & 8 will need to be completed and returned either by email or by fax before the order can be shipped. When returning pages 7 & 8, please ensure they are scanned straight and is clear. See examples here. Unfortunately, if the pages are illegible, they cannot be accepted, as well as, any orders placed without first receiving the completed pages cannot be honoured… in which case, the order will be cancelled and monies refunded.

To understand the purpose and importance of our Declaration please click here. //


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